Common Returns Questions
Is it easy to return items?
- Once your return is authorized, you'll receive step-by-step instructions and a shipping label via email.
How soon will I get my refund?
- Once your items are inspected by the store, you'll get your refund typically within 48 hours.
What items are returnable?
- Items purchased in the last 30 days.
What items are non-refundable?
- Items marked as final sale.
- Free gifts or promotional items with retail value.
How long is the product warranty?
- All goods have 1 year warranty.
- Liked us on Facebook could enjoy 2 years warranty
- If you have any question about product, please email us at favormates@gmail.com or call us directly: 001(713) 990-9160